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  7. Why is the Steam update window a white blank box?

Portal Home > Knowledgebase > Ascend Servers > Game Servers > AS Game Panel > General Server Management > Why is the Steam update window a white blank box?

Why is the Steam update window a white blank box?

This is typically caused by an unsupported browser or an antivirus software blocking the window (we have confirmed BitDefender\Malaware bytes to cause issues with this).

Solution:

We would suggest using an alternative device such as your Smart Phone or Tablet as these will not be effected by this issue. 

You can attempt to configure your anti-virus to allow our website, disabling it momintarly while you interact with our game control panel or to use an alternative antivirus.
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